Frequently Asked Questions
Everything you need to know about shopping with Mini Museum.
How do you ensure the authenticity of your specimens?
Every item in our collection undergoes a rigorous vetting process. We work directly with reputable paleontologists, geologists, and historians to provide a Certificate of Authenticity with every purchase.
What is your shipping policy for fragile items?
We use specialized, high-impact packaging materials to ensure your specimens arrive safely. All orders are insured and tracked, typically shipping within 2-3 business days.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customers are responsible for any local customs duties or import taxes that may apply upon arrival.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your piece of history, you can return it in its original condition for a full refund or exchange.
How should I care for and display my specimens?
Most items are best kept out of direct sunlight and high humidity. We recommend using the provided display cases or museum-grade acrylic stands to prevent dust accumulation and physical damage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.